Quick fixes to Resolve Orbi Satellite Not Connecting Issue
Netgear Orbi system is ideal for large homes and offices. It suffices multi users’ internet needs. But what if the Orbi satellite does not connect to the Orbi router? You won’t be able to access its network and thus cannot enjoy a seamless internet connection. If you are also going through a similar situation, then you landed on the correct post. This guide will help you get deep insight into the reasons and fixes for the Orbi satellite not connecting issue. Thus, read on.
Orbi Satellite not Connecting [Reasons]
An Orbi satellite not connecting to the Orbi router implies the devices are unable to communicate. This means there is something stopping communication. There can be various reasons for this. Here is a list of reasons that can block the path of communication between the devices:
- Excessive distance between the Orbi router and the satellite has always remained the major cause of this issue.
- Sometimes, the interrupted power supply also lead to Orbi router and satellite connectivity issue.
- The chances are that the Orbi router and satellite are not synced properly and hence cannot communicate.
- Outdated firmware may also prevent the devices to connect.
- If the Netgear Orbi is not set up correctly, then this might also be the possible reason.
Now that you are aware of the possible causes of the Netgear Orbi satellite not connecting to the router issue, let us get to resolving it now.
Orbi Satellite not Connecting [Fixed]
Here are the tried and tested fixes that will help you kick out the problem with your Orbi device.
1. Reboot Orbi
Simply, power off the entire Orbi system by removing every single connecting cable from the Orbi router as well as the Orbi satellite. Wait for a couple of minutes and reconnect the cables and turn the power supply on. Rebooting will take care of any minor issues with the devices. As soon as the Orbi boots up, check if the Orbi satellite gets connected to the router. Move to the next hack if the devices seem adamant to connect.
2. Check Power Connection
Next, verify if the Orbi satellite is connected to an active power socket. Also, check that the power socket it is connected to is not broken. By having a look at the Orbi satellite light, you can confirm if there is an issue with the Orbi satellite power. The light should be lit. If everything seems fine with the power supply, move to the next step to further resolve the issue.
3. Reduce Distance Between Devices
Pull the Orbi router and satellite a little closer to each other such that they can communicate easily. While doing so, make sure that you do not keep them too close as reducing the distance more than necessary will only cause signal interference, thereby enhancing the problem. Apart from this, while choosing an appropriate location to place the Orbi satellite, ensure placing it at a higher location. Also, place it away from devices that weaken its network. Some examples are microwave ovens, baby monitors, Bluetooth speakers, smart TVs, etc. Has the issue been resolved now? Proceed further if the Orbi satellite not connecting issue persists.
4. Re-Sync Orbi Satellite and Router
Try syncing Orbi satellite to the router now. If you have already synced the devices earlier, then first reset your Orbi satellite and then proceed to sync them.To reset the Orbi satellite, locate and press the Reset button on it. Once the reset is done move to syncing process. If you have no idea how to sync Orbi satellite to the router, then here are the steps:
- Bring the Orbi router and satellite to the same room.
- Power up the Orbi router and Orbi satellite. The power LEDs should be lit on both devices.
- Now, locate the Sync button on the Orbi router and press it.
- Similarly, locate and press the Sync button on the Orbi satellite.
Once the devices are synced, see if the Orbi satellite gets connected to the router.
5. Update Firmware
It is necessary to have an up to date firmware installed on the Orbi system. Simply, access the Netgear Orbi router login page and update the firmware. As soon as the firmware is updated, try accessing the Orbi satellite network. If the Orbi satellite not connecting issue has not been resolved yet, then it seems some more troubleshooting needs to be done.
6. Reset Orbi
Finally, reset your Netgear Orbi and delete all the personalized settings from it. Pressing the Reset button will reset it and restore the factory settings on it. Now, again set it up using the correct setup instructions mentioned in the user manual. Again sync Orbi satellite and router and you are good to go.
Here, we put bring an end to our help guide to troubleshoot the Orbi satellite not connecting issue. These quick fixes will get you easily rectify the issue with your Orbi. In case you are still stuck with the Orbi router and satellite connectivity problem, get in touch with our expert team to help you out.